Verizon has partnered with Pace University to offer a unique, fully online Technician Training Program that equips you with the skills needed to seek high-demand technician positions in the telecommunications industry.
Additionally, you will earn an official Pace University digital badge which verifies mastery of core telecom skills.
Who is eligible for this program?
If you are 18 or older and reside in the U.S., you are eligible to participate. Our collection of additional demographic information via the application is to help us understand the populations we are training and not used for eligibility. You can gain the expertise required to pursue in-demand technician roles — at no cost to you and completely online!
What is the application process?
To start the process, complete the application to confirm your age and location. You will receive confirmation of your acceptance in an email within one business day from VerizonTT@pace.edu (we recommend checking your spam or junk folders) asking you to confirm your commitment to the program. Within two business days, you will receive instructions to activate your Pace student account.
Upon activation of your account, you will have immediate access to the program and can begin your training.
Pace University is excited to work with Verizon to support this program focused on preparing participants for telecommunication technician jobs. As a condition of Verizon providing funding for your participation in this program, we are required to collect and report your de-identified information to Verizon, including but not limited to your responses in this application, performance in the program (including information relating to your enrollment, performance, and completion of any modules included in the program), and survey responses. These data are used to improve the quality of the student experience, and not used for eligibility, all individuals who are 18+ and reside in the United States are eligible to apply.
Verizon Technician Training Program Details
What topics are covered in the Verizon Technician Training Program?
The Verizon Technician Training Program offers a comprehensive fully online learning experience designed to prepare you for high-demand careers in the telecommunications industry. Through engaging online lessons (aka online modules) that are accessible via your phone, computer, laptop, or tablet, you will gain essential knowledge in areas like telecommunications fundamentals, safety practices, hardware installation, electrical principles, and the evolving role of copper networks. You will also explore key industry innovations such as 5G, VoIP, and IoT. Upon completion of the program, you will be granted access to a specially curated module to help you create a professional resume, prepare for an interview and access a practice exam on the course materials.
There is a series of six modules that must be successfully completed to earn the digital badge, Verizon Technician Training: Level 1. Upon earning the Level 1 badge, you will be granted access to a specially curated "Bridge to Employment Opportunities Module 6." This module will help you create a professional resume, access a practice exam that will assist you in preparing for technician hiring assessments and tips to help you prepare for a future interview.
A digital badge is a tangible representation of an individual’s competencies and skills. It is designed to be easily shareable and verifiable, typically containing verifiable data such as the badge earner's name, the issuing organization, and the criteria met to earn the badge. These badges provide employers and peers with concrete evidence of what you had to do to earn your credential and what you are now capable of.
Visit the FAQs below for more detailed information on this training program.
Frequently Asked Questions (FAQs)
Q: Is there a fee to enroll in this program?
A: The Verizon Technician Training Program is free for any participant.
Q: How is the program structured?
A: The Verizon Technician Training program is delivered entirely online through the Pace learning platform and consists of self-paced, instructor-guided modules. Each module is a topic area with helpful reading, study materials and quizzes that contain the information that you will need to prepare to enter the exciting world of telecommunications as a field technician.
Q: What support can I expect?
A: The Pace University Training Team is available via email (VerizonTT@pace.edu) and phone (212-346-1154) throughout your training journey. We will direct your inquiries accordingly. For technical assistance, the Pace University IT Helpdesk (914-773-3333) will be available.
Q: Can I reapply to the program if denied?
A: Yes, you can reapply when you turn 18 years of age and live in the United States. The only requirements are that you must be at least 18 years old and be a United States resident.
Q: What is the process to enroll?
A: To enroll and begin the Verizon Technician Training Program, complete the following steps:
- Complete the program application and press the SUBMIT button.
- You will receive an email within one business day from VerizonTT@pace.edu (we recommend checking your spam or junk folders) asking you to CONFIRM your interest in the program and join Pace as a continuing education student.
- Within two business days, you will receive instructions to ACTIVATE your Pace student credentials. You will use these credentials to access the university’s learning management system called CLASSES.
- To access your course, click on the link to CLASSES and log in using your Pace student credentials.
Q: How soon can I begin the training program?
A: When you activate your Pace student account, you will have immediate access to the Verizon Technician Training Program and can begin right away.
Q: Is this training program required to apply for a technician position with Verizon?
A: No, this training program is not a requirement to apply for a technician position at Verizon or any other positions at Verizon. It is a voluntary, free training program for anyone who meets eligibility. Keep in mind, the eligibility criteria for a technician position at Verizon varies. However, many require a valid driver’s license, in addition to the skills you will acquire through this training program.
Q: If I successfully complete this training program, am I guaranteed a job opportunity with Verizon?
A: No, this training program helps prepare you for a technician position at any company, including Verizon, but provides no guarantees for employment. Although the eligibility criteria vary per job position at Verizon, many technician roles require a valid driver’s license.
Meet Your Instructional Team
Diane Snyder
Diane Snyder's 39-year career spans education, engineering, and technology, blending technical expertise with teaching prowess and entrepreneurial spirit. Her journey began as a Systems Engineer at General Electric before transitioning to academia. Passionate about diversity in tech, Diane managed grants for the Massachusetts Commonwealth Alliance for Information Technology Education, championing STEM programs for underrepresented groups. Her adaptability and technical acumen have proven invaluable in both academic and professional spheres. Diane's ability to bridge theoretical knowledge and practical application makes her a standout figure in her field. Her multifaceted background exemplifies a commitment to innovation and educational advancement in the ever-evolving tech landscape.
Gordon Snyder
Gordon is a veteran telecommunications educator with four decades of experience. His contributions include authoring four textbooks and serving on various industry boards. As a co-founder of the Hi-Tec Conference, he annually brings together 500-600 professionals to explore technological convergence. Gordon's expertise spans engineering, technology, telecommunications, and IT, extending beyond his role at Pace University to involvement with National Science Foundation Centers of Excellence and Verizon's Next Step program. Recognized as one of the top 15 STEM faculty in the U.S. by Microsoft and the American Association of Community Colleges, he was also named the Massachusetts Telecommunications Council Workforce Leader of the Year in 2004. His career exemplifies a commitment to advancing telecommunications education and nurturing industry partnerships.
Verizon Technician Training Support Team
The team consists of:
Julie Werkheiser - Director of Continuing Education,
Patricia Morrobel - Program Manager
Rosemary Ryan - Digital Badge Coordinator.
We are here to support you with any questions, comments and concerns.
Email us at VerizonTT@pace.edu.
Talk with us at 212-346-1154
For Technical Support call 914-773-3333